Manage tickets, jobs, and customer requests in one simple system. JobCard keeps your IT service team organized, responsive, and customer-focused.
Challenges in IT Service & Field Work
IT service companies and field support teams often struggle with scattered requests, missed deadlines, and incomplete job records. Paper notes and emails quickly get lost, while technicians need a clear overview of their daily tasks, customer history, and upcoming deadlines.
JobCard makes IT service management simple
With JobCard you can track every customer request, assign jobs to technicians, and follow progress until the work is completed and invoiced. Everything is in one place — tickets, assets, job details, and deadlines — so your team spends less time on administration and more time helping customers.
How IT teams use JobCard
- A technician receives a new ticket, JobCard 3 shows the customer’s previous issues and assigned devices.
- The job is scheduled and the technician records used parts on-site via the system.
- Once completed, the office instantly generates and emails an invoice to the customer.
Invoicing and Customer Communication
Once the repair is finished, the system generates a professional invoice including labor, parts, and taxes. It can be printed or emailed directly to the customer.
JobCard 3 also stores complete service history, so returning customers benefit from personalized service. This strengthens trust and builds long-term loyalty.
Reporting and Business Insights
At any time, you can access detailed reports: completed jobs, open tasks, revenue statistics, and more. These insights help identify the most profitable services and support smarter planning.
Key benefits for IT Service & Field Teams
For a small team, every efficiency gain matters. JobCard provides:
- Job Management – create, assign, and follow jobs from start to finish
- Customer Register – see all history, contacts, and notes in one view
- Inventory Tracking – know which spare parts and devices are available
- Deadline & Reminders – never miss a service renewal or SLA commitment
- Integrated Invoicing – turn jobs into invoices without retyping
- Email Templates – send updates and confirmations quickly
Instead of wasting time on scattered emails and spreadsheets, IT service teams can focus on what they do best: solving technical issues and supporting customers. From ticket intake to invoicing, JobCard 3 covers the full workflow of an IT service business. It streamlines daily operations, reduces errors, and makes your service more professional and customer-friendly.
👉 Ready to optimize your service?